📌 Frequently Asked Questions (FAQ)

1️⃣ Account & Registration

Q1. How do I create an account?
A: Click “Sign Up” at the top right of bdlikes.com, enter your name, email, desired password, and phone number. Verify your email by clicking the link we send, then log in.

Q2. I forgot my password. How can I reset it?
A: On the login page, click “Forgot Password,” enter your registered email, and follow the link to set a new password.

Q3. Can I change my account details?
A: Yes. After logging in, go to “My Profile” → “Edit Profile” to update your name, phone number, or password.

2️⃣ Services & Ordering

Q4. What services does BD LIKES offer?
A: Automated likes, comments, shares, followers, and views for Facebook, Instagram, TikTok, YouTube, and more.

Q5. How do I place an order?
A:

  1. Log in to your account.
  2. Select a service category (e.g., Instagram Likes).
  3. Enter the post URL and desired quantity.
  4. Confirm price and click “Add to Cart.”
  5. Proceed to payment.

Q6. Can I cancel or modify an order after placing it?
A: Orders in “Processing” status can be modified or canceled within 10 minutes via “My Orders.” After processing begins, changes are not guaranteed.

3️⃣ Payments & Pricing

Q7. What payment methods do you accept?
A: We support bKash, Nagad, Rocket, credit/debit cards (Visa, MasterCard), and PayPal.

Q8. How do refunds work?
A: If we fail to deliver within the promised timeframe, you can request a refund via “Support” → “Request Refund.” Refunds are processed within 5–7 business days.

Q9. Are there any hidden fees?
A: No. The price you see at checkout is final. No additional charges will be applied.

4️⃣ Security & Privacy

Q10. Is my payment information secure?
A: Yes. We use industry-standard SSL encryption and partner with PCI-compliant payment gateways.

Q11. How is my personal data used?
A: We use it to process orders, send notifications, and improve our services. We never sell your data. See our Privacy Policy for full details.

5️⃣ Troubleshooting & Support

Q12. Why haven’t I received engagement on my post?
A: Delivery may take up to 30 minutes. Check “My Orders” for status updates. If delay exceeds 1 hour, contact support.

Q13. My order shows “Delivered,” but I don’t see the increase. What do I do?
A: Clear your cache or refresh the post URL. If still missing, submit a ticket under “Support” → “Open Ticket.”

Q14. How can I get help outside business hours?
A: Our 24/7 WhatsApp support is always available at +8801XXXXXXXX. For email inquiries, response time is under 12 hours.

6️⃣ Miscellaneous

Q15. Can I upgrade to a larger package mid-delivery?
A: Yes. Place a new order for the additional quantity; we will combine deliveries.

Q16. Do you offer custom or bulk discounts?
A: For orders above 50,000 units or enterprise-level needs, contact support@bdlikes.com for a tailored quotation.


✅ Need more help?

📞 WhatsApp: +8801343177691
🎫 Or submit a support ticket from your dashboard — we’re here to assist 24/7!

Frequently Asked Question

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10 000 and charges 10$, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1 000 (1$ in this example)

Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically. Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put Link: Your Post Link Quantity: 100 Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…) Interval:30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes) P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs),Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10,because total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).

You put the service ID followed by | followed by the link followed by | followed by quantity on each line To get the service ID of a service please check here: https://techsmm.com/services Let’s say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd, asdf, qwer From the Services List @ https://techsmm.com/services, the service ID for this service Instagram Followers [5K]; is 187 Lets say you want to add 1000 followers for each account, the output will be like this: ID|Link|Quantity or in this example: 187|abcd|1000 187|asdf|1000 187|qwer|1000

To get a panel like ours, please check https://bit.ly/2EejTNn to rent a panel, and then you can connect to us via API easily!

The cancel or refill button sends a trigger to cancel or refill an order, it doesn't work instantly, it's just a trigger, sometimes it's too late to stop an order, and sometimes an order might not need refill.

Yes we can offer it if you are a big buyer

You can use Paypal whenever you want by following the instructions in the Add Funds page (manual use) To have it automatically enabled, you have to have added at least 30$ in your account, and then you can send us a ticket with your username to enable it for you!

Drip Feed doesn't work with neither "Mass Order" nor API.

Find the timestamp that is located next to your username above your comment (for example: "3 days ago") and hover over it then right click and "Copy Link Address". The link will be something like this: https://www.youtube.com/watch?v=12345&lc=a1b21etc instead of just https://www.youtube.com/watch?v=12345 To be sure that you got the correct link, paste it in your browser's address bar and you will see that the comment is now the first one below the video and it says "Highlighted comment".

Instagram Mention is when you mention someone on Instagram (example @abcde this means you have mentioned abcde under this post and abcde will receive a notification to check the post). Basically the Instagram Mentions [User Followers], you put the link of your post, and the username of the person that you want us to mention HIS FOLLOWERS!

After he goes live, or just 5 second before he goes!

Instagram Saves is when a user saves a post to his history on Instagram (by pressing the save button near the like button). A lot of saves for a post increase its impression.